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Return(International Customers)


RETURN

 
Please note that all International Orders are considered FINAL SALE
& We unfortunately cannot accept international RETURNs at this time.

 
for Quality Condition:
  The color of the item in the picture might be a little bit different than the object,
  due to the different monitors' quality;
  Take good care to prevent migration & loss of color;
  On the place of measurement, there may be 1~2cm difference.

 
We want you to be sure about your purchase.
  Please feel free to write to us before making your purchases
  if you are unsure about fit, sizes, style, colors …etc. ,
  we are here to help also your purchase.

 
We guarantee the quality of all our products.
  If your product arrived damaged or defective or any dissatisfaction
  (we must have suitable evidence),
  please contact us within 3 days of your date of delivery. include the following:
  your name . order number .
  order date . name & photo of the receiving product you wish to return

 
Please understand that we cannot accept international RETURNs.
  at the time. For all the related requests we might not be able to provide you
  the very best assist, We Sincerely Apologize.

 
If your request has been accepted once we confirmed,
  we will initiate the RETURN process for you;
  the returned merchandise must include vendor packaging, tags(still intact)
  and must be in the same condition(unworn, unwashed and undamaged
  without any personal factor) as it was received.
  Any returned merchandise that is not in the same condition as it was shipped
  will not be accepted as a return. You will be responsible for covering every cost
  of shipping on the RETURN process.

 

it would be greatly appreciated if you kindly give us some feedback,
let us know what you think :)


OTHER QUESTIONS

For all emails/ requests/ submissions,
please provide your order number in the subject line,
you may have and we will respond within a couple business days.

 
Do Not Hesitate to Contact Us, We are Happy to Assist.

  Contact
  studio@wcils.com


WELL NOTED:
 

WCiLS official Email may possibly marked as spam,
please check your spam folder to make sure that you don't miss important Emails.
or if our important Email was incorrectly marked as spam,
you could Unmark it and to stop it from being sent to your Spam folder in the future.

We sincerely apologize for any inconvenience may have caused.